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5 based on 3 reviews
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Lone Star Neurology
4.5
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Ray Setzer profile picture
Ray Setzer
2 days ago
I am Shirley’s husband. My daughter and Shirley were very please and would recommend your office visit as informative, helpful, and knowledgeable. Couldn’t ask for any better.
Sheril Charles-Irby profile picture
Sheril Charles-Irby
6 days ago
Very friendly and welcoming from the time you walk through the door. Knowledgeable and good listeners.
Richard Garcia profile picture
Richard Garcia
1 week ago
Dr Ansari and Kristen are a Great team. They are both genuinely amazing to have them as part of your medical partners. They actually listen to my concerns and they take the time to explain in a way that I can understand their treatment plans.
Ramona Kazempour profile picture
Ramona Kazempour
1 week ago
Had a great experience with both Kristen and Dr Ansari. They were helpful,knowledgeable and I felt better after discussing options with the doctor. I recommend this practice to anyone looking for a good neurologist!
martha bent profile picture
martha bent
2 weeks ago
Nice staff. Very thorough.
Bella M profile picture
Bella M
2 months ago
I love everything about the practice from ease of finding it, to parking, to the check in process, wait times, ease of making an appointment, creating an account, etc. The check in staff is very nice and it helps that they took my insurance and my co-pay was low. Then, my Doc (Dr. Thompson) spent a lot of time with me and I felt came up with a really thorough and realistic care plan that made sense for my medical background, age, symptoms, and needs. Then, I had follow up questions I submitted via the patient portal that were answered within a few hours. I was contacted by the outsourced MRI office the same day I had my appointment, was scheduled within a few days, and so I just think the practice is really amazing. It’s hard to get service and care this on point!
Ashley profile picture
Ashley
3 months ago
I saw Jackie and DR Ansari both were great. Jackie did my initial assessment. She asked in depth questions. Dr Ansari listened to my concerns and issues I’ve been having. He explain things in detail and told me what he was concerned about and my next steps would be.. he has great bedside manner and seems like he really care for his patients.. front staff, the medical assistant who did my vitals and the nurse who did my EEG were all great.. only down side I was there for 3 hours still a great visit.
John Hamer profile picture
John Hamer
3 months ago
Location is easily accessible. The check in process was easy. All documents were completed online prior to arrival, so the made it easy. Staff very nice. They listened to my concerns and ordered the appropriate follow up tests.
Debbi Hanchett profile picture
Debbi Hanchett
5 months ago
Most thorough neuro work up ever. Dr Ansari was slammed that day, but was still gracious to answer all my questions. I want to give Them highest marks for getting me in within 6 weeks of Event, when all others I called wanted 3 months, or wouldn’t even commit to estimated time, or confirm if I could be seen at all, without my PCP jumping through way too many hoops. Neurology is a very difficult appt to get in this area.
Byron Henry profile picture
Byron Henry
5 months ago
If you need something done quickly or efficiently, DO NOT use Lone Star Neurology. While I truly like my doctor and their PA, the office staff is completely unacceptable. Always long wait times on the phone, and once you get someone, they almost always redirect you to use their app for "faster" service. I'm STILL waiting for a reply to my email via their app. Such a joke. I've gone to Lone Star for over 7 years and the office staff has only gotten worse. That all stops now as I'm searching for another neurologist with competent office personnel. The doctors expertise do not offset the horrible experiences I've had with their office staff. Plain and simple - avoid Lone Star Neurology at all costs.
Edward Medina profile picture
Edward Medina
4 years ago
Just such an amazing staff that makes you feel like part of their family. I’ve been going there for over 5 years now and each visit I get the very best care and treatments that I have ever received in the 20+ years that I’ve been dealing with severe debilitating migraines. Since i started seeing them the number of my migraines has dropped from 15-20 a month to 2-3 every 3 month. I highly recommend them …they will change your life!
Daneisha Johnson profile picture
Daneisha Johnson
4 years ago
Dr. Askari was very kind and explained everything so I could understand. The other staff were nice as well. I would have gave 5 stars but I was a little taken aback when I checked in and had to pay 600.00 upfront. I think that should have been discussed in a appointment confirmation call or email just so I could have been prepared.
Jean Cooper profile picture
Jean Cooper
4 years ago
I love the office staff they are friendly and very helpful. Dr. JODIE is very caring and understanding to your needs and wants to help you. I will go back. would recommend Dr. Dr. Jodie to other Patients in a heart beat. The team works well together.
Linda M profile picture
Linda M
5 years ago
I was obviously stressed, needing to see a neurologist. The staff was so patient and Dr. Ansari was so kind. At one point he told me to relax, we have time, when I was relaying my history of my condition. That helped ease my stress. I have seen 3 other neurologists and he was the only one who performed any assessment tests on my cognitive and physical skills. At one point I couldn't complete two assessments and got upset and cried. I was told, it's OK. That's why you're here. I was truly impressed, and super pleased with the whole experience!
Leslie Durham profile picture
Leslie Durham
5 years ago
I've been coming here for about 5 years. The staff are ALWAYS friendly and knowledgeable. The Doctors are the absolute best!! Jodie Moore is always in such a great mood which is a plus when you are already stressed. Highly recommended
Monica Del Bosque profile picture
Monica Del Bosque
5 years ago
Since my first post my thoughts have changed here. It's unfortunate. My doctor and PA were great, but the office staff is horrible. They never call you back when they say they will, they misinform you, they cause you too much stress wondering what's going on, they don't keep you posted. They never answer the phone. At this point I've left four messages in the last week, and I have sent three messages. Twice from their portal and one direct email. No response. My appointment is on Monday morning at 8:30am, no confirmation on my insurance and what's going on. What the heck is going on, this is ridiculous! I've given up... the stress her office staff has put me through is just not worth it. You can do so much better, please clean house, either change out your office staff, or find a way for them to be more efficient please. You have to do something. This is not how you want to run your practice. It leaves a very bad impression on your business.
Ron Buckholz profile picture
Ron Buckholz
5 years ago
I was actually pleasantly surprised with this visit! It took me a long time to get the appointment scheduled because no one answers your phones EVER! After a month, I finally got in, and your staff was warm, friendly, and I was totally impressed! I feel like you will take care of my needs!
Steve Nabavi profile picture
Steve Nabavi
5 years ago
It was a nice visit. Happy staff doing all they can do to comfort the patients in a very calming environment. You ask me they are earned a big gold star on the fridge. My only complaint they didn't give me any cookies.
Katie Lewis profile picture
Katie Lewis
5 years ago
Had very positive appointments with Jodie and Dr. Sheth for my migraine care. Jodie was so fast with the injections and has so much valuable info. I started to feel light headed during checkout and the staff was SO helpful—giving me a chair, water, and taking me into a private room until I felt better. Highly recommend this practice for migraine patients, they know what they’re doing!!
Joshua Martinez profile picture
Joshua Martinez
5 years ago
I was scheduled to be checked and just want to say that the staff was fantastic. They were kind and helpful. I was asked many questions related to what was going on and not once did I feel as though I was being brushed off. The front desk staff was especially great in assisting me. I'm scheduled to go back for a mri and am glad that I'll be going there.
Isabel Ivy profile picture
Isabel Ivy
5 years ago
I had such a good experience with Lone Star Neurology, Brent my MRI Tech was so awesome and made sure I was very comfortable during the appointment. He gave me ear plugs, a pillow, leg support and blanket, easiest MRI ever lol 🤣 My 72 hour EEG nurse Amanda was also so awesome. She made sure I was take care of over the 3 days and took her time with the electrodes to make sure it was comfortable for me! Paige was also a huge help in answering all my questions when it came to my test results, and letting me know her honest opinions about how I should go forth with my treatment.
Leslie Luce profile picture
Leslie Luce
5 years ago
The professionalism and want to help attitude of this office was present from the moment I contacted them. The follow up and follow through as well as their willingness to find a way to schedule my dad was above and beyond. We visited two offices in the same day with the same experience. I am appreciative of this—we spend a lot of time with doctors and this was top notch start to finish.
robert Parker profile picture
robert Parker
6 years ago
I love going to this office. The staff is friendly and helpful. The doctor is great. I am getting the best neurological tests and treatment I have ever had. The only reason I did not give them a 5 star rating is because it is impossible to reach a live person at the office to reschedule appointments. Every time I have tried to get through to the office it says all people are busy and I am sent to a voicemail. If they could get their phone answering fixed, I would give them a strong 5 stars.
MaryAnn Hornbaker profile picture
MaryAnn Hornbaker
6 years ago
Dr. Harney is an excellent Dr. I found him friendly , personable and thorough. I evidently am an unusual case. Therefore he spent a Hugh amount of time educating me. He even gave me literature to further explain my condition and how to follow up. This is something you rarely get from your doctors. So I am more than please with my doctor and his staff.
Roger Arguello profile picture
Roger Arguello
6 years ago
Always courteous, professional. The staff is very friendly and always work with you to find the best appointment time. The care team has been great. Always taking the time to listen to your concerns and to find the best treatment.
Margaret Rowland profile picture
Margaret Rowland
6 years ago
I have been a patient at Lone Star Neurology for several years. Now both my adult daughters also are patients there. I love Jodie. She is always so prompt whether it is a teleamed call are a visit in the office. She takes the time to explain everything to me and answers all my questions. I am so blessed to have Jodie as my doctor.
Susan Miller profile picture
Susan Miller
6 years ago
My husband had an accident 5 years ago and Lone Star Neurology has been such a blessing to us with my husbands care. Jodie Moore is his provider and she is amazing! Jodie is very knowledgeable, caring, and thorough. She takes her time with you, making sure your needs are met and she is happy to answer any questions you may have. Lone Star Neurology’s patients are very lucky to have Jodie providing their care. Thank you Lone Star Neurology and especially Jodie for everything you have done for us. Jodie, you are the best!
Windalyn C profile picture
Windalyn C
6 years ago
Jodie is wonderful. She is very caring and knowledgeable. I have been to over a dozen neurologists, and none were able to help me as much as they have here. Thanks!
Katie Kordel profile picture
Katie Kordel
6 years ago
Jodi Moore, nurse practitioner, is amazing. I have suffered from frequent, debilitating headaches for almost 20 years. She has provided the best proactive and responsive care I have ever received. My quality of life has been greatly improved by her caring approach and tenacity in finding solutions.
Ellie Natsis profile picture
Ellie Natsis
6 years ago
I have had the best experience at this neurologist's office! For over a year I have been receiving iv treatments here each month and my nurse, Bobbie is beyond wonderful!! She's so attentive, knowledgeable, caring, and detail oriented. She makes an otherwise uncomfortable experience much more pleasant and definitely puts me at ease! She also helps me with my insurance,ordering this specialty medication and dealing with the ordering process which is no easy feat.Needless to say, she goes above a beyond in every way and I'm so grateful to this office and to Bobbie for all they do for me!
Matt Morris profile picture
Matt Morris
6 years ago
Let me start by saying that I have been coming here for years. Due to my autoimmune disease, I am in this office once every three weeks for multiple hours at a time. The office is very clean and the staff very friendly. My only complaint would be there communication via phone. They aren't the best at responding if you leave a voicemail and expect a call back. I understand that this is prob just due to the sheer number of alls they receive daily. What I can say I like the best about the office are the people. Bobby who handles my infusions is great. I never have any issues with her setting up my infusions. She is very quick to reply to messages sent via text and if she were to leave then my whole opinion of the office may change. I also enjoy people like Matt, Lauren, and Jodi. I appreciate all that they do for me and without this team I'm not sure I would be as happy as I am to visit the office as frequently as I have to. Please ensure that these folks are recognized as they are what makes my visit to this office so tolerable :).
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3 Comments

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  1. Maridale Ray

    05/30/2023

    Reply

    Greetings Doctors, PA’s Nurses et al,
    I’m writing today as I have just finished my infusion session with Jayvon Hill as my tech. I have seen Jayvon since December of 2022. I find Jayvon to be a intensely dedicated man who holds himself to a very high standard and level of care for his patient’s needs. This attribute I feel is critical in any medical profession but absolutely essential when attending one on one in an infusion setting. Jayvon excels at this attribute! I would like to have something put in his permanent personnel file denoting his devotion to his patients and profession. I would also like his co-workers to know what an outstanding job he does. Thank you for employing such an amazing person!

  2. Pamela Saquisili

    06/15/2023

    Reply

    I am delighted to share my experience working under the exceptional leadership of Cindy Q at the esteemed Lone Star Neurology clinic. As an employee, I have had the privilege of witnessing firsthand the immense impact Cindy Q has had on the clinic’s success, team dynamics, and patient care.
    One of the most admirable qualities of Cindy Q is their ability to foster a collaborative and supportive work environment. They prioritize open communication and actively encourage the input and ideas of all team members, creating a space where everyone feels valued and heard. By promoting a culture of teamwork, they have fostered a sense of unity among the staff, leading to improved efficiency and enhanced patient outcomes.
    Furthermore, Cindy Q demonstrates unwavering dedication to their team’s professional growth and development. Through mentorship and guidance, she empowers individuals to reach their full potential and contribute meaningfully to the clinic’s success.
    Cindy Q is a remarkable leader who has transformed the neurology clinic into an exemplar of excellence. Their profound knowledge, outstanding managerial skills, and compassionate approach make them an invaluable asset to the clinic and the entire team. Under their guidance, the clinic thrives, continually raising the bar for exceptional patient care.
    I consider myself fortunate to have the opportunity to work alongside such an exceptional manager, and I have no doubt that their continued leadership will drive the clinic to even greater heights in the future.

  3. A.Bowen

    06/20/2023

    Reply

    Minju Stonely FNP is truly the an amazing provider. She is professional, compassionate and listens to all my concerns. I am so very happy and grateful for her care. Her office staff are also very kind and professional.

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Saturday Open for MRI
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